Shipping Policy
Effective Date: August 25, 2026
Company Name: F2 Performance Supply
1. Order Processing
All orders are processed and shipped within 2–5 business days, excluding weekends and holidays. Orders placed after 12:00 PM PST will be processed the next business day.
Once your order has shipped, you will receive a shipping confirmation email with tracking information when tracking is available.
2. Shipping Methods
We ship orders using UPS, USPS, and other available shipping services. Shipping options, rates, and estimated delivery times are calculated and displayed at checkout.
For international orders, we use Pirate Ship Simple Export Rate and/or other available international shipping services.
Delivery times are estimates provided by the carrier and are not guaranteed.
3. Domestic Shipping (U.S.)
Standard domestic shipping typically takes 3–7 business days after the order has shipped.
Tracking information will be emailed once your order ships.
Delivery times may vary due to carrier delays, weather, holidays, or other circumstances outside of our control.
4. International Shipping
We offer international shipping to select countries through Pirate Ship Simple Export Rate and other available international shipping services.
International shipping rates and available services are calculated at checkout based on the destination, package size, weight, and shipping service selected.
Please be aware that international orders may be subject to customs duties, import taxes, brokerage fees, VAT, or other fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the product or shipping price unless specifically stated at checkout.
F2 Performance Supply does not control the amount of customs duties, taxes, or other fees charged by the destination country.
Customers are responsible for providing an accurate and complete shipping address and any information required for customs clearance.
International delivery times are estimates only. Customs processing and other factors can cause delays that are outside of our control.
5. Customs, Duties & Import Fees
International shipments may be inspected by customs authorities in the destination country.
The customer is responsible for all customs duties, import taxes, VAT, brokerage fees, and other charges assessed by the destination country.
If a package is held by customs, the customer is responsible for responding to customs requests and providing any information necessary to facilitate delivery.
If an international package is refused by the recipient or returned to F2 Performance Supply because the customer does not pay applicable customs charges or otherwise fails to accept the shipment, the original shipping charge is non-refundable. Any additional costs incurred by F2 Performance Supply to receive the returned package may also be deducted from any refund.
6. Shipping Delays
F2 Performance Supply is not responsible for delays caused by the shipping carrier, customs authorities, weather, natural disasters, holidays, incorrect or incomplete addresses, or other circumstances outside of our control.
International shipments may experience additional delays while being processed through customs.
7. Lost or Stolen Packages
F2 Performance Supply is not responsible for packages that are confirmed by the carrier as delivered to the address provided by the customer.
If a package is marked as delivered but cannot be located, customers should first contact the shipping carrier and check with household members, neighbors, or the delivery location.
For packages that are lost in transit, please contact us at sales@f2performancesupply.com so we can assist with the available carrier claims process.
8. Incorrect Shipping Addresses
Customers are responsible for providing an accurate and complete shipping address at checkout.
If an order is returned to F2 Performance Supply because of an incorrect, incomplete, or undeliverable address, the customer may be responsible for the cost of reshipping the order.
If the customer requests that an order be redirected or reshipped after it has shipped, additional shipping charges may apply.
9. Questions About Shipping
If you have questions about an order or our shipping policy, please contact us at: